Payment : Reservations are only considered firm when accompanied by a deposit, deductible at the end of the agreed stay, of 25% of the total amount of the stay. The balance of the stay must be paid at the latest 30 days before arrival.
Cancellation: All payments will be retained in the event of a cancellation.
Shortened stay: In case of delayed arrival or early departure, the initial amount of the stay will be charged in full, no refund will be made.
Arrival: We will do our best to have your chalet ready as soon as possible. However, please note that this will only be possible after 5pm. Please let us know if you are arriving late.
Departure: The chalet must be vacated by 10.00 am at the latest. A penalty of the amount of the night's stay will be applied for any departure after this time. Please note that our chalets are non-smoking. In the event of non-compliance, you will be charged for the cost of cleaning up.
* For payment of the deposit (50% or 100%, depending on the rate chosen) and in the case of payment by credit card, the latter will be debited at the time of purchase, i.e. at the time of confirmation, via a secure payment link.
Telephone: +33 4 50 91 48 59
Department to contact:
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